1. Introduction

JIEM India Private Limited is committed to protecting the privacy and personal information of its employees, candidates, clients, vendors, business partners, students, website visitors, and other stakeholders.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in compliance with applicable laws, including:

• The Digital Personal Data Protection Act, 2023 (India)
• Information Technology Act, 2000 and related rules
• Applicable contractual and business confidentiality obligations

By interacting with JIEM India Private Limited, using our services, applying for employment, attending training programs, or visiting our websites and platforms, you agree to the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies to:

• Employees and interns
• Job applicants and candidates
• Clients and customers
• Vendors and consultants
• Training participants and students
• Website users
• Business partners and visitors

This policy applies to personal data collected through:

• Company websites
• Email communications
• Recruitment platforms
• Online forms
• HR systems
• Learning Management Systems (LMS)
• CCTV systems
• Physical documentation
• Third-party service providers

3. Information We Collect

Personal Identification Information

• Full name
• Date of birth
• Gender
• Photograph
• Nationality
• Marital status

Contact Information

• Mobile number
• Email address
• Residential address
• Emergency contact details

Employment & Recruitment Information

• Resume/CV
• Educational qualifications
• Employment history
• Language certifications (e.g., JLPT)
• Interview feedback
• Background verification details
• Identity documents

Financial Information

• Bank account details
• Salary information
• Tax identification details
• Reimbursement records

Technical Information

• IP address
• Browser information
• Device information
• Login credentials
• System access logs
• VPN and application usage logs

Sensitive Information (where applicable)
Subject to applicable law and business necessity:

• Aadhaar, PAN, or passport information
• Biometric attendance data
• Health or medical declarations
• Criminal background verification data

Sensitive data is processed only where legally permitted and with appropriate safeguards.

4. Purpose of Data Collection

We collect and process personal information for legitimate business purposes, including:

Recruitment & Hiring

• Candidate screening
• Interview scheduling
• Background verification
• Offer management
• Employment onboarding

Employee Administration

• Payroll processing
• Attendance management
• Benefits administration
• Performance management
• Learning and development
• Internal communication

Training & Educational Services

• Course registration
• Certification management
• Student communication
• Examination coordination
• Training evaluation

Business Operations

• Client engagement
• Vendor management
• Contract administration
• Security monitoring
• Compliance and audit requirements

IT & Information Security

• Access control
• Cybersecurity monitoring
• Incident investigation
• System administration
• Compliance with ISO and Information Security Management System (ISMS) requirements

5. Legal Basis for Processing

We process personal information based on:

• Consent provided by the individual
• Performance of contractual obligations
• Compliance with legal obligations
• Legitimate business interests
• Protection of company assets and systems

6. Sharing of Information

JIEM may share personal information with:

• Authorized employees and management
• Clients for project or resource deployment
• Payroll and HR service providers
• Recruitment agencies
• Background verification agencies
• Training partners
• IT and cloud service providers
• Government or regulatory authorities when legally required

We ensure appropriate confidentiality and data protection obligations are maintained with third parties. We do not sell personal information to third parties.

7. Data Retention

Personal information is retained only for as long as necessary for:

• Business operations
• Legal and regulatory compliance
• Contractual obligations
• Audit requirements
• Dispute resolution

After the retention period, data will be securely deleted, anonymized, or destroyed.

8. Data Security

JIEM implements reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Access control mechanisms
• Password protection
• Encryption where applicable
• Secure servers and cloud platforms
• Information Security Management practices
• Employee confidentiality obligations
• Regular audits and monitoring

Despite reasonable safeguards, no system is completely secure. Users are encouraged to protect their credentials and report suspicious activities immediately.

9. Employee & User Responsibilities

Individuals interacting with company systems must:

• Provide accurate information
• Maintain confidentiality of passwords
• Use company systems responsibly
• Report security incidents promptly
• Comply with company information security policies

10. Cookies & Website Usage

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Enhance website functionality
• Maintain session security

Users may disable cookies through browser settings; however, certain website features may not function properly.

11. Cross-Border Data Transfer

Where required for business operations, client servicing, training, or cloud hosting, personal data may be transferred outside India, subject to appropriate safeguards and applicable legal requirements.

12. Rights of Individuals

Subject to applicable law, individuals may have the right to:

• Access their personal information
• Correct inaccurate information
• Withdraw consent where applicable
• Request deletion of personal data
• Raise grievances regarding data handling

Requests may be submitted through the contact details provided below.

13. Children’s Privacy

JIEM does not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.

14. Policy Updates

JIEM reserves the right to update or modify this Privacy Policy at any time to reflect legal, operational, or business changes. Updated versions will be communicated through appropriate channels and published where applicable.

15. Contact Information

For questions, concerns, or grievances regarding this Privacy Policy or personal data handling practices, please contact:

JIEM India Private Limited
Email: info@jiem.in
Address: Office No. 215, Citypoint, Boat Club Road, Sangamvadi, Pune – 411001
Phone: +91 8888780183